Privacy Policy

This Privacy Policy explains how Maiqa (“Maiqa”, “we”, “us”, or “our”) collects, uses, stores, and shares information when you visit our website, purchase the Maiqa plugin through Creem, contact support, or use Maiqa inside Adobe Photoshop.

Maiqa is a Photoshop plugin that helps users generate new images and edit existing ones through supported third-party AI providers. Maiqa is sold as a one-time purchase. Image generation and image editing require your own account, API key, and billing relationship with the external provider you choose.

By using our website or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the website or the plugin.

1. Scope of this Privacy Policy

This Privacy Policy applies to:

• our website and related pages;
• purchases, downloads, licensing, and customer support communications;
• your use of the Maiqa plugin inside Adobe Photoshop.

This Privacy Policy does not apply to third-party services that you may use with Maiqa, including Adobe Photoshop, Adobe Creative Cloud, payment processors, hosting providers, or third-party AI platforms. Those services are governed by their own terms and privacy policies.

2. Information We May Collect

Information you provide directly

When you contact us or communicate with us by email, we may collect information such as:

• your name;
• your email address;
• the content of your message;
• screenshots, attachments, diagnostic details, or other materials you choose to send.

Purchase and license information

When you purchase Maiqa through Creem, we may receive information needed to manage your order and license, such as:

• order or transaction reference;
• email address associated with the order;
• license key or license-related information;
• purchase date and order status;
• refund-related or support-related order information where relevant.

We do not store your full payment card details ourselves. Payment information is handled by Creem, which acts as the merchant of record and checkout provider for purchases made on our website.

Plugin and technical information

When you use Maiqa, we may process information needed to operate licensing and support functions, including:

• license activation and validation data;
• plugin version and basic environment details relevant to troubleshooting;
• technical diagnostics that you intentionally copy or send to us for support;
• basic website log data generated by hosting or security systems.

Content processed through supported AI providers

When you use Maiqa to generate or edit images, the following may be processed in order to complete your request:

• text prompts;
• reference images;
• input images or selected areas from your Photoshop document;
• output images generated by the selected model;
• provider, model, and generation settings chosen by you.

Depending on the workflow you use, this information may be stored locally on your device, transmitted to the provider you selected, or both.

Locally stored information

Maiqa may store certain information locally on your device to make the plugin work properly, such as:

• provider API keys, if you choose to save them locally;
• plugin settings and preferences;
• cached license status or related local configuration;
• temporary working data required during plugin operations.

3. How We Use Information

We may use the information we collect or receive to:

• provide downloads, licensing, activation, and validation for Maiqa;
• process purchases and respond to order-related requests;
• provide customer support and troubleshoot technical problems;
• maintain, secure, and improve our website, documentation, and Services;
• detect fraud, abuse, unauthorized use, or violations of our terms;
• comply with legal, accounting, tax, or regulatory obligations;
• protect our rights, users, and business operations where necessary.

We do not sell your personal data.

4. Legal Bases for Processing

Where applicable under the GDPR or similar privacy laws, we process personal data on one or more of the following legal bases:

• performance of a contract, for example to deliver Maiqa, manage licensing, and provide requested support;
• legitimate interests, for example to secure our website and Services, prevent abuse, and improve the product and documentation;
• compliance with legal obligations, where retention or disclosure is required by law;
• consent, where consent is required by applicable law.

5. Third-Party Services and AI Providers

Maiqa works inside Adobe Photoshop and may interact with third-party services used for image generation, image editing, payment processing, license handling, email communication, hosting, or infrastructure.

These third parties may include, for example:

• Adobe and Adobe Creative Cloud;
• supported AI providers such as Replicate, Fal.ai, and Google AI Studio or related Google services;
• Creem, our merchant of record and checkout provider;
• website hosting, security, and email service providers.

When you purchase Maiqa through our website, Creem may process billing and transaction information in order to complete the sale, issue invoices or receipts, and handle applicable sales tax or VAT as merchant of record.

When you use Maiqa to generate or edit an image, your prompt, images, selections, and related request data may be processed by the third-party provider you selected. Their handling of data is governed by their own policies and infrastructure, which we do not control.

6. How We Share Information

We may share information only where reasonably necessary, including with:

• Creem for payment, checkout, invoicing, tax handling, and merchant-of-record services;
• hosting, infrastructure, security, and email service providers;
• third-party AI providers chosen by you when using Maiqa;
• professional advisers where necessary;
• regulators, courts, law enforcement, or other authorities when required by law or necessary to protect our rights.

We do not share your personal data with third parties for their own independent marketing purposes.

7. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, manage licenses, maintain support history, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of data and the reason it was collected. For example:

• purchase and license records may be kept for as long as needed to manage your license and comply with accounting or legal requirements;
• support communications may be kept as long as reasonably necessary to provide support and maintain business records;
• temporary content used during plugin operations may be stored locally or handled by third-party providers under their own policies.

8. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet and no method of electronic storage is completely secure, so we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality and security of your own devices, email accounts, license key, and any API keys you use with Maiqa.

9. International Data Transfers

Depending on the services involved, your information may be processed in countries outside your country of residence, including countries outside the European Economic Area. Where required by applicable law, we will rely on appropriate safeguards for such transfers.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of your personal data;
• request restriction of processing;
• object to certain processing activities;
• request data portability where applicable;
• withdraw consent where processing is based on consent.

You may also have the right to lodge a complaint with your local data protection authority. To exercise any of your privacy rights, please contact us at maiqa-ai@protonmail.com.

11. Children’s Privacy

Maiqa and our website are not directed to children. We do not knowingly collect personal data from children under the age required by applicable law. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, legal requirements, or business operations. When we do, we will update the “Last updated” date at the top of this page.

13. Contact

If you have questions about this Privacy Policy or our privacy practices, please contact us at maiqa-ai@protonmail.com.